Transit Time: 2-4 business days once shipped. Cost: £1.99 flat rate or FREE for orders over £30
Transit Time: 5-7 business days once shipped. Cost: £7.00 flat rate or FREE for orders over £30
US, CANADA, SOUTH AMERICA and ASIA
Transit Time: 6-10 business days once shipped. Cost: £12.00 flat rate or FREE for orders over £30
REST OF THE WORLD
Transit Time: 7-10 business days once shipped. Cost: £12.00 flat rate or FREE for orders over £30
(business days depending on the efficiency of your local customs office)
Yes we do, plus we offer free delivery on orders over £30
In order to qualify for next working day delivery your order must be placed Monday to Thursday before 2pm.
Click and Collect Service
Click and Collect is free for all orders. If you order before 8pm, and receive a confirmation or a SMS, you can collect this from your selected store from 2:30pm the next day.
Please check the junk mail folder within your email account, as occasionally confirmation emails can end up here.
An email or a SMS notification will be sent to you once your order is ready for collection in your chosen store. Please note you will receive a SMS notification if you have entered your mobile number correctly.
You can also refer to your shipment confirmation email to know when your order will be ready for collection.
You have 7 calendar days to collect your order after your goods have arrived in the store. Please ensure to take your delivery confirmation email along with a valid form of identification e.g. passport or drivers licence. Collection without this cannot be made.
We accept all major credit cards and PayPal.
All orders are charged in GBP. For your convenience, you can view prices in USD, CAD, EUR, or GBP by using the currency switcher in the navigation menu. Depending on your credit card or bank, a currency exchange fee may apply.
All payments are processed securely by our payment processor Stripe. We do not store or have access to your payment information.
Please double check billing information: billing address, CVC security code, and billing name. Please note, billing address is associated with your bank account.
Returns & Exchange Policy
Due to Health and Safety Laws, no returns or exchanges can be made for our products. If you received your order and believe there was a fault made, please email us at email@example.com within the first 48hours of delivery where you will be assist onwards.
Any product that has been tampered with in ANY way will be denied of exchange. Please ensure that lashes are in original packaging and have not been tried on or processed in any way.
TheKasLabel Ltd reserves the right to refuse any returns or exchanges if we deem there is repeat abuse of our policies.
Please Note:All our lashes are handmade with love and care, therefore each one can be slightly different; this is not a common occurrence. However, please note this is not a fault but part of the unique lash line.
The difference is in the quality. Mink hair is 100% natural. It provides a subtle no artificial shine and has a feather like wispy look. Our lashes can be curled and worn many times with proper care.
It does take some patience and a little practice to put lashes on the first couple of times. The most important step is to ensure the glue is nice and tacky before you attempt to put lashes in place.
Here are our keys steps on your perfect TKL lashes every time:
Recommended tools: tweezers, lash adhesive
1. Gently curl your natural eyelashes with an eyelash curler.
2. Measure your KAS Lash to your eye and trim the lash from the longest end.
3. Apply a layer of your KAS Adhesive on the entire band. Allow the glue to become tacky before application.
4. With your KAS Tweezers or fingertips apply your KAS Lash to the centre of eye before adjusting each corner.
1. Apply makeup remover to a cotton swab and apply along your lash line. Allow to sit for a moment for the glue to dissolve.
2. Gently push down by the lash band, if any resistance occurs, repeat step 1 to dissolve glue. Gently remove lash. Avoid pulling on the band or strands of fur.
3. Gently remove any excess glue from the lash band. Store your lashes in their original case when not in use. This will extend the life of the lashes, providing optimal care and cleanliness you can now clean your lashes using our False Lash Shampoo
Eyelash adhesive is NOT included in your purchase. However, we do sell eyelash adhesive separately. Please visit our Lash Adhesive collection HERE.
We do not suggest using mascara on your false lashes, as this gives off a less natural look and shorten usage time of your lashes.
We've created an interactive lash guide to help you find the perfect pair. Try Lash Guide
TheKasLabel is a luxury beauty brand offering high quality false lashes that are long-lasting, lightweight, comfortable and simply flawless! Our lashes are handmade with authentic Natural Siberian Mink Fur and are designed to perfectly frame all eyes shapes. We specialise in providing natural looking lashes. After months of researching and testing we have chosen the best luxurious lashes. We pride ourselves in staying innovative in everything we do.
Yes, our manufacture meets all of the necessary work compliance requirements. Our manufactures provide fair wages, safe work environments, lunch and various break time, time-off and maternity leave for its employees.
The quickest way is through our live chat. This can be found on the bottom of your screen via Whatsapp or our Chat button. Alternatively you can also email us through our contact page.
Support is 24/7 via WhatsApp and email except holidays. We'll do our best to get back to you within 24 hours.