Due to Health and Safety Laws, no returns or exchanges can be made for our products. If you received your order and believe there was a fault made, please email us at firstname.lastname@example.org within the first 48hours of delivery where a member of customer service will assist onwards. Any product that has been tampered with in ANY way will be denied of exchange. Please ensure that lashes are in original packaging and have not been tried on or processed in any way.
Please Note: All our lashes are handmade with love and care, therefore each one can be slightly different; this is not a common occurrence. However, please note this is not a fault but part of the unique lash line.