Same day dispatch on orders placed before 4:30PM Mon- Fri and 12PM Saturday.

  

Region

Transit Time

Cost

UK

Click & Collect 24 Hours

FREE 

UK

2-4 business days*

£1.99 or FREE on orders £30+

UK

Next business day

£6.00

Europe

5-7 business days*

£7.00 or FREE on orders £30+

International
6-10 business days*
£12.00 or FREE on orders £30+

*Business days depending on the efficiency of your local customs office

 ________________________________________

 

All orders are shipped through Royal Mail Group Ltd.,

All orders with UK NEXT DAY DELIVERY ordered by 2pm will be received on the next working day. Orders placed after 2pm on Friday will be delivered on Monday the following week.

All international orders sent to countries outside the EU may be subject to import charges. These charges must be paid by the recipient of the parcel as TheKasLabel accepts no responsibility for these, please double check with your customs office before ordering if you are unsure as to whether this applies to your country.

TheKasLabel will not be responsible for:

  • Items sent to the wrong address
  • Undeliverable addresses
  • Lost or stolen packages
  • Damages incurred by carriers
  • Carrier Delays
    If your package is returned to us because you provided the wrong address or failed to go to your post office to retrieve your order, you will be responsible for paying another shipping fee.

    *ALL ORDERS WILL BE PROCESSED AND SHIPPED WITHIN 24 HOURS OF RECEIVING PAYMENT*

    Return & Exchange Policy

    Due to Health and Safety Laws, no returns or exchanges can be made for our products. If you received your order and believe there was a fault made, please email us at sales@thekaslabel.com within the first 48hours of delivery where a member of customer service will assist onwards. Any product that has been tampered with in ANY way will be denied of exchange. Please ensure that lashes are in original packaging and have not been tried on or processed in any way.

    Please Note: All our lashes are handmade with love and care, therefore each one can be slightly different; this is not a common occurrence. However, please note this is not a fault but part of the unique lash line.